1-
Protocols and APIs
a-
IP collaboration signalling
protocol
b-
Media Negotation
c-
Media Path Optimization
d-
SIP Headers
e-
Media Protocols
f-
DTMF- Relay
g-
Messaging protocols
h-
Collaboration APIs
2- Insfrastructure
and Qos
a-
Network Services
b-
Tshoot Layer2-3 connectivity
issue
c-
Qos
d-
Call Admission Control (CAC)
e-
Certificate management
3-
Call Control and Dial Plan
a-
Global Dial Plan
b-
Dial Plan on CUCM
c-
Advanced Dial Plan
d-
URI and Domain Base Routing
e-
UCM Telephony features
f-
Audio and codec Selection
g-
Sıp trunk and Secure Sıp Trunk
h-
UDS Multi-cluster envoironment
i-
Database Replication
j-
Dial Plan on CUBE
k-
SIP-SRST and E-SRST
l-
Dial Plan on Expressway
4-
Endpoint and User
Management
a-
Hardware and software
registration on multi-cluster
b-
mixed-mode and SBD on CUCM
c-
Securing Endpoint
d-
Collab endpoint and ıpv6
e-
endpoint features
f-
user authentication and
authorization
g-
Self-provisinig
5- Edge Services
a-
ISDN-PRI gateways
b-
SIP Trunking using CUBE
c-
SIP Normalization and SDP
d-
Secure sıp trunks on CUBE
e-
Box to box Redundancy
f-
Network and Application Level
security on Cisco IOS-XE
g-
Firewall Traversal in Collab
Solution
h-
Expressway Series traversal
com.
i-
Mobile Remote Access ( MRA)
j-
Network and Application Level
security on Expressway
k-
Webex Edge and Webex Hybrid
Services
l-
Third-party interoperability
and federation
6- Media Resources and
Meetings
a-
Media Resources
b-
Randezvous Conferencing
c-
Ad-hoc Conferencing
d-
Schedule Meetings
e-
Callbridge and webBridge on CMS
f-
High Availability on CMS
g-
Secure Conferencing on CMS
7- Collaboration Applications
and Services
a-
IMP servers and clients
b-
Presence
c-
IMP server integration with
external database for persistent chat and group chat
d-
Unity Connection voicemail
integration
e-
Unity Connection voicemail
features
f-
CUC voicemail Dial Plan
g-
Mobility features
h-
Extension Mobility Cross Cluster(EMCC)
i-
Audio and Video Call Recording
architectures
j-
Secure Call Recording
k-
Unified Contact Center Express
(UCCX)
l-
Finess Agent Desktop
Course Duration
192 hours