Hakkında
Implementing Cisco Unified Communications Applications is a five-day course designed to prepare voice professionals in the integrating of Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM, Presence and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.
Önkoşullar
Attendees should meet the following prerequisites:
- Working knowledge of converged voice and data networks
- Basic Knowledge of Cisco IOS Gateways
- Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
- Prior attendance of CICD and CIPTV1 is recommended
Kurs Süresi
- Instructor-led training: 5 days in the classroom with hands-on lab practice
- Virtual instructor-led training: 5 days of web-based classes with hands-on lab practice
- E-learning: Equivalent of 5 days of instruction with videos, practice, and challenges
Kurs Hedefleri
After you complete this course you will be able to:
- Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
- Describe how Cisco Unity Connection is virtualized, designed, and deployed in single- and multisite deployments
- Integrate Cisco Unity Connection with the call processing system
- Manage the end users and feature access in Cisco Unity Connection
- Setup Cisco Unity Connection and prepare the system for user import
- Implement call management and call routing including the dial plan setup and explain the different call handlers
- Describe integrated and unified messaging options and integration with Microsoft Exchange
- Describe virtualization, design and deployment of Cisco Unity Connection and Cisco Unified Call Manager
- Describe monitoring tools and how to troubleshoot Cisco Unity Connection issues
- Describe the features and characteristics of Cisco Unity Express and how to integrate it with Cisco Unified Communications Manager Express
- Describe Cisco Unity Express basic monitoring and troubleshooting tools
- Describe how the Cisco Unity Express auto-attendant application works and how it can be customized
- Describe voicemail networking options including legacy networking, HTTPS networking and VPIM
- Describe, design, deploy and configure Cisco Unified Communications IM and Presence and use the Cisco Unified Communications IM and Presence troubleshooting tools
- Implement Cisco Jabber
- Describe the features and functionality of Cisco Prime Collaboration Provisioning
- Describe the video infrastructure components and architecture including endpoints, video services, video network services, and management
- Describe the features and functionality of Cisco TMS
Ders İçeriği
Cisco Unity Connection
- Designing and Deploying Cisco Unity Connection
- Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Configuring Cisco Unity Connection Users, Templates and Class of Service
- Configuring the Cisco Unity Connection System
- Implementing Cisco Unity Connection Dial Plan and Call Management
- Configuring Unified Messaging
- Troubleshooting Cisco Unity Connection
- Deploying Voice Mail Redundancy in Branch Offices
Cisco Unity Express
- Designing and Deploying Cisco Unity Express
- Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Configuring Cisco Unity Express User Accounts and Features
- Configuring Call Routing with Cisco Unity Express Auto-Attendant
- Troubleshooting Cisco Unity Express
Cisco Unified IM and Presence Implementation
- Designing and Deploying Cisco Unified IM and Presence
- Describing Cisco Unified Communications IM and Presence Components and Communication Flows
- Integrating Cisco Unified Communications IM and Presence
- Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
- Configuring Cisco Jabber Mobile and Integrating Directory Servers
- Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components
Video Provisioning and Integration in a Unified Communications Deployment
- Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
- Describing Video Infrastructure
- Decribing Cisco TMS
Labs
- Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
- Lab 2: Configuring Cisco Unity Connection Users
- Lab 3: Configuring Cisco Unity Connection System Settings
- Lab 4: Implementing Cisco Unity Connection Call Management
- Lab 5: Configuring Cisco Unified Messaging
- Lab 6: Troubleshooting Cisco Unity Connection (Optional)
- Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
- Lab 8: Configuring Cisco Unity Express System Settings and Users
- Lab 9: Implementing Call Routing with Cisco Unity Express Auto-Attendant
- Lab 10: Troubleshooting Cisco Unity Express (Optional)
- Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
- Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
- Lab 13: Configure Cisco Jabber Mobile and Integrate Directory Servers (Optional)
- Lab 14: Troubleshoot Cisco Unified Communications IM and Presence (Optional)
- Lab 15: Provisioning with Cisco Prime Collaboration
- Lab 16: Deploying Cisco TMS and Video Applications
- Kimler Katılmalı
- Engineers involved in the deployment of Cisco Collaboration solutions and individuals looking to achieve CCNP Collaboration Certification.
- Sınavlar
- 300-085 CAPPS
