Collaboration Automation

Kurs Süresi

• Instructor-led training: 5 days with hands-on lab practice
• Virtual instructor-led training: 5 days of web-based classes with hands-on lab practice

Önkoşullar

CLCOR certification or knowledge, CCNA certification or knowledge

Ders İçeriği

Section 1: Introduction to Cisco Collaboration and Automation

- Overview of Cisco collaboration tools (Cisco Unified Communications Manager, Webex, etc.)

- Introduction to automation and its benefits in Cisco collaboration

- Exploring common collaboration tasks that can be automated

Section 2: Python Basics for Automation

- Introduction to Python programming language

- Setting up Python environment (IDE, libraries, etc.)

- Basic Python syntax and data types

- Loops in Python

- Define function in Python

Section 3: GIT and GitHUB/GitLAB

- Introduction of Git

- Git Usage and feature

- GitHub/GitLab and its usage

Section 4: Working with Cisco Collaboration APIs

- Introduction to Cisco Collaboration APIs (RESTful APIs, AXL, etc.)

- Understanding API documentation and authentication

- Making API requests using Python (requests library)

Section 5: Automating Call Management and Daily Task

- Automating call routing and forwarding

- Automating voice gateway

- Automating user provisioning and account management

- Modifying settings and configurations using APIs

- Bulk operations and automating repetitive tasks

- Retrieving call logs and call history data

Section 6: Monitoring and Analytics Automation

- Retrieving and analyzing collaboration data (usage, performance, etc.)

- Generating reports and dashboards using Python libraries

- Proactive monitoring and alerting for collaboration systems

Q&A and open discussion